The short answer
Safety First
A sewer backup contains raw sewage, which can carry bacteria, viruses, and other pathogens. Keep children and pets away from the affected area. Open windows for ventilation, but do not use fans that blow air toward living spaces. Turn off the water supply to the basement if you can locate the shutoff valve, and note where it is for future reference.
Avoid touching anything contaminated. Wear rubber boots, gloves, and a mask if you must enter the area. If you feel unwell, see a doctor. Do not attempt to pump or clean the sewage yourself, as improper handling can spread contamination and increase health risks. Your priority is to protect yourself and your family.
Stop the Flow
If the backup is ongoing, shut off the main water valve to stop more water from entering the sewer line. If the backup comes from a floor drain or toilet, avoid flushing any toilets or running water in the house, as this can worsen the overflow. Check if the backup is isolated to one fixture or affects the whole basement.
In a humid subtropical climate, storms can stress sewer systems. Knowing how to cut the water quickly can limit damage.
- Turn off the main water valve immediately.
- Do not flush toilets or run sinks until the issue is resolved.
- Avoid walking through sewage water.
- Open windows for ventilation.
- Keep pets and children out of the basement.
Call the Pros
Once you have stopped the flow and secured the area, contact local water damage pros who handle sewage backups. They have the equipment and training to safely remove contaminated water, disinfect surfaces, and dry the area. Do not wait, as sewage can soak into porous materials like drywall and flooring quickly.
The pros will assess the extent of the contamination and determine what can be cleaned versus what must be removed. They use industrial-grade sanitizers and drying equipment to reduce health risks. The work usually involves removing affected materials, cleaning and disinfecting, and drying the space thoroughly.
- Ask about the process for sewage cleanup.
- Expect the pros to wear protective gear.
- They may need to remove drywall and flooring.
- Sanitization is a key part of the job.
- Drying may take several days, depending on the extent.
Insurance and Costs
Sewer backup damage may be covered by your insurance, but it depends on your policy. Check your policy documents to see if sewage backup is included. Contact your insurance company to report the incident and ask about the claims process. Policies vary, and your insurer decides what is covered.
The cost of cleanup can range widely, often from a few hundred to several thousand dollars, depending on the size of the affected area, the level of contamination, and how much material needs to be removed. You will need a professional assessment to get a realistic idea.
Prevent Future Backups
After the cleanup, consider ways to reduce the risk of another backup. Have a plumber inspect your sewer line for blockages or damage. A backwater valve can prevent sewage from flowing back into your basement, but installation should be done by a professional plumber. Check with your local building department for any requirements.
Regular maintenance, such as not flushing wipes or grease, can help keep drains clear. If you have had repeated backups, a plumber can evaluate your sewer line's condition. While you cannot control what happens in the main sewer, you can take steps to protect your home.
Talk to someone now
Phones are answered 24/7 for Rockwall and nearby communities.
Call Now (469) 698-4610Frequently asked questions
Is sewer backup water dangerous?
Yes, raw sewage contains harmful bacteria and viruses. It can cause serious illness if touched or inhaled. Keep everyone away and let the pros handle the cleanup and disinfection.
Can I clean up a sewer backup myself?
It is not safe. Without proper protective gear and industrial disinfectants, you risk exposure to pathogens. The pros have the right equipment to safely remove and sanitize the area.
How long does sewage cleanup take?
The time depends on the extent of the damage. The pros may need to remove materials, disinfect, and dry the space. Drying can take several days, especially if the backup soaked into walls or floors.